Receiving you is a pleasure and we want to guarantee that your experience with us becomes memorable. We have a range of services available to ensure your maximum comfort and convenience.
Wifi & Mobile devices battery charging
Log on to our free Wi-Fi service and feel free to use our battery charging zone if your battery is running low or our power bank loan service if you are on the move, available on request at the Information Desk (ground floor).
Family services
We offer several services for our younger visitors and their parents. There are baby strollers on request at the Information Desk as well as high chairs at the food court. There is a Baby Care area on the first floor, in the children’s aisle which includes changing-tables and where you can bottle feed and heat baby food. At the food court we have the Baby Meal Corner equipped with microwaves and bottle warmers. Enjoy these spaces thought out for you!
Tax Free Return
Tax -Free Shopping: If you reside outside the European Union you are entitled to a refund of the VAT (Value Added Tax) paid on your purchases. When paying for your purchases ask store staff for a Tax Free Form. Passport is needed.For your convenience we have 3 stores where you can claim this refund back.
At Colombo Shopping Centre we have 3 shops dedicated to Tax Refund:
Nova Câmbiosat ground floor;
Nova Câmbios at -1 level;
Unicâmbio at ground floor.
Mobility
For your safety and comfort there are wheelchairs are available on request at our Information Desk.
Whatsapp Service
This service operates every day from 10:00 am to midnight and is free of charge. Please contact (+351) 931 170 100 to ask about movie screening times, which is the most convenient place to park to go to a specific shop or the ideal shop to buy a certain gift.
Hertz 24/7
Hertz 24/7 is available at the car parking (Blue Zone, level -1). This service works through a mobile app. After downloading it, choose one of the available cars parked at our car parking and take the car to your destination.
Electric car chargers
There are chargers for electrical vehicles inside the Car Parking (Blue Zone, level -1).
This service is free of charge but a CEME card is needed - “Comercializador de Eletricidade para Mobilidade Elétrica” – such as the Galp Electric card or EDP card.
First Aid Post
Colombo Shopping Center has a first-aid post placed at the 1st floor near the Management offices, contact us at (+351) 217 113 600.
Police Station
Catholic Chapel
Is located at level -1, find it here and its open from 10:30am to 01:20pm and 02:50pm to 07:00pm.
Colombo Shopping Centers services stores
From hairdresser to shoemaker, currency exchange, dentist, post office, travel agency and others.
Find here all wide range of services for you!
