FAQs

Colombo Shopping Centre is open every day from 8:30am to midnight, except for the 24th and 31st of December when it closes at 7:00pm and on the 25th of December and the 1st of January when it is closed.

The shops are open from 10:00am to midnight. Hypermarket is open daily from 8:30pm to midnight. Pharmacy is open from 8:00am to midnight. For the remaining shops, please click here.

The Information Desk is on the ground floor (main square) and its open from 9:00am to midnight. Contact information: (+351) 21 711 36 00.

There are more than 340 stores at Colombo Shopping Centre. Our brands: Adidas Originals, Asics, Lacoste, Longchamp, Zara, Primark, Jo Malone, Sacoor, Disney Store, Primark , Sephora, Swarovski, Montblanc, Fnac, H&M, Bobbi Brown, Guess, Bimba&Lola, Kiehl’s, JD Sports, Huawei, Tommy Hilfiger, Levi’s, Brandy Melville, Michael Kors and others. To see all available stores, please click here.

Yes, you can request one at the Information Desk (ground floor).

Click here and select the shop you are searching for. Then click on the shop name to access the available information. If you are not fully satisfied, please contact the Information Desk (+351) 21 711 36 00 or use our WhatsApp customer service (+351) 931 170 100.

All items found at Colombo Shopping Centre are duly collected and stored. For information regarding your lost item please contact the Information Desk (+351) 21 711 36 00 or WhatsApp customer service (+351) 931 170 100.

If you reside outside the European Union, you are entitled to a refund of the VAT (Value Added Tax) paid on your purchases. When paying for your purchases ask store staff for a Tax-Free Form. Passport is needed. For your convenience we have 3 stores where you can claim this refund back. At Colombo Shopping Centre we have 3 shops dedicated to Tax Refund: Nova Câmbios at ground floor Nova Câmbios ate -1 level Unicâmbio at ground floor

Ground floor: at Information Desk or nearby and at the sitting areas across the Main Square. First level: you will find USB plugs in some of the sitting areas placed on this level. We also have power banks available to lend you, request it at the Information Desk.

We provide free Wi-Fi with no password for access throughout the entire Shopping Centre. The name of the network is Freewificolombo.

We are sorry to inform you that we don’t have that service available yet.

You can reach our Management team at (+351) 21 711 36 36 or at info@adm.colombo.pt

We offer several services for our younger visitors and their parents. There are baby strollers on request at the Information Desk as well as high chairs at the food court. There is a Baby Care area on the first floor, in the children’s aisle which includes changing-tables and where you can bottle feed and heat baby food. At the food court we have the Baby Meal Corner equipped with microwaves and bottle warmers.

Yes, wheelchairs are available on request at the Information Desk.

This service operates every day from 10:00 am to midnight and is free of charge. Please contact (+351) 931 170 100 to ask about movie screening times, which is the most convenient place to park to go to a specific shop or the ideal shop to buy a certain gift.

Colombo Shopping Centre has a paid car parking.

First 15min fraction ...................................................................................... 0,40€ Second 15min fraction ................................................................................ 0,30€ Between 30min to 5 hours every 15min fraction ............................ 0,20€ More than 5 hours every 15min fraction ............................................ 0,40€ Maximum charges ........................................................................................ 20€

You can access the parking between 08:00am and 01:00am and it closes at 03:00pm. If you come to a Movie midnight screening, please park at the Green Zone and use the exit in that zone.

There are chargers for electrical vehicles inside the Car Parking (Blue Zone, level -1). This service is free of charge but a CEME  card is needed  -  “Comercializador de Eletricidade para Mobilidade Elétrica” – such as the Galp Electric card or EDP card.

There are 2 taxi stops: one at West Exit (ground floor) and another one at the North Entrance (1st level). Information contacts: (+351) 21 811 90 00/ (+351) 91 873 00 90

You must take the Blue Subway Line to get to Colombo Shopping Centre and get off at Colégio Militar/ Luz station. We look forward to your visit! Find more here.

There are several options at your disposal: Carris Lisbon’s Public Transport: Bus numbers 703, 729, 750, 764, 765, 767, 778 & 799 Rodoviária de Lisboa: Bus numbers 210 Vimeca/ Lisbon Transport: Bus numbers 101, 128, 132, 142, 163, & 165 Find more here.

Cityrama Gray Line has an itinerary -  Oriente Line (Blue Line) – with a stop at Colombo Shopping Centre. Find more here.

You can leave it at the car parking (Blue Zone, level -1) in the area dedicated to the motorcycles.

Yes.  Hertz 24/7 area available at the car parking (Blue Zone, level -1). This service works through a mobile app. After downloading it, choose one of the available cars parked at our car parking and take the car to your destination.

You can find many places to visit around Centro Colombo. You can’t miss Benfica Museum , Monsanto Forest Park, Marqueses da Fronteira Palace and Lisbon Zoo.