1. Shopping Centre’s Opening Hours?
Colombo Shopping Centre is open from 8am to 9pm, on the week days, and from 8pm to 7pm, on the weekend, except for the 24th and 31st of December when it closes at 7:00pm and on the 25th of December and the 1st of January when it is closed.
2. Are there any shops with different Operating Hours?
The shops are open from 10am to 9pm, on week days, and form 10am to 7pm, on the weekend.
Hypermarket is open from 8am to 9pm, on week days, and form 8am to 7pm, on the weekend.
Pharmacy is open from 8am to 10pm, on week days, and form 8am to 8pm, on the weekend.
For the remaining shops, please click here.
3. Where can I find the Information Desk?
The Information Desk is on the ground floor (main square) and its open from 9:00am to midnight.
Contact information: (+351) 21 711 36 00.
4. Which shops can I find at Shopping Centre?
There are more than 340 stores at Colombo Shopping Centre.
Our brands: Adidas Originals, Asics, Lacoste, Longchamp, Zara, Primark, Jo Malone, Sacoor, Primark , Sephora, Swarovski, Montblanc, Fnac, H&M, Bobbi Brown, Guess, Bimba&Lola, Kiehl’s, JD Sports, Huawei, Tommy Hilfiger, Levi’s, Brandy Melville, Michael Kors and others.
To see all available stores, please click here.
5. Does the Shopping Centre have a brochure with guiding maps and shops?
Yes, you can request one at the Information Desk (ground floor).
6. How can I have access to contact information for a specific shop?
Click here and select the shop you are searching for. Then click on the shop name to access the available information.
If you are not fully satisfied, please contact the Information Desk (+351) 21 711 36 00.
7. Is there a Lost & Found?
All items found at Colombo Shopping Centre are duly collected and stored. For information regarding your lost item please contact the Information Desk (+351) 21 711 36 00.
8. How do the Tax-Free Shopping?
If you reside outside the European Union, you are entitled to a refund of the VAT (Value Added Tax) paid on your purchases. When paying for your purchases ask store staff for a Tax-Free Form. Passport is needed.
For your convenience we have 3 stores where you can claim this refund back.
At Colombo Shopping Center we have 3 shops dedicated to Tax Refund:
Nova Câmbios at ground floor
Nova Câmbios ate -1 level
Unicâmbio at ground floor
9. Where I can charge my mobile devices?
Ground floor: at Information Desk or nearby and at the sitting areas across the Main Square.
First level: you will find USB plugs in some of the sitting areas placed on this level.
We also have power banks available to lend you, request it at the Information Desk.
10. Does the Shopping Centre have Wi-Fi? How can I access it?
We provide free Wi-Fi with no password for access throughout the entire Shopping Center. The name of the network is Freewificolombo.
11. Can I store my luggage or other types of personal belongings?
We are sorry to inform you that we don’t have that service available yet.
12. What is the Contact Information for Management Offices?
You can reach our Management team at (+351) 21 711 36 36 or at info@adm.colombo.pt
13. Are there services for families?
We offer several services for our younger visitors and their parents. There are baby strollers on request at the Information Desk as well as high chairs at the food court. There is a Baby Care area on the first floor, in the children’s aisle which includes changing-tables and where you can bottle feed and heat baby food. At the food court we have the Baby Meal Corner equipped with microwaves and bottle warmers.
14. Are there wheelchairs?
Yes, wheelchairs are available on request at the Information Desk.
15. Can I contact the Centre via WhatsApp?
This service operates every day from 10:00 am to midnight and is free of charge. Please contact (+351) 931 170 100 to ask about movie screening times, which is the most convenient place to park to go to a specific shop or the ideal shop to buy a certain gift.
16. Where can I park my car?
Colombo Shopping Center has a paid car parking.
17. Parking costs?
First 15min fraction ...................................................................................... 0,40€
Second 15min fraction ................................................................................ 0,30€
Between 30min to 5 hours every 15min fraction ............................ 0,20€
More than 5 hours every 15min fraction ............................................ 0,40€
Maximum charges ........................................................................................ 20€
18. Car Parking operating hours?
You can access the parking between 08:00am and 01:00am and it closes at 03:00pm.
If you come to a Movie midnight screening, please park at the Green Zone and use the exit in that zone.
19. Is there electric vehicle charges?
There are chargers for electrical vehicles inside the Car Parking (Blue Zone, level -1).
This service is free of charge but a CEME card is needed - “Comercializador de Eletricidade para Mobilidade Elétrica” – such as the Galp Electric card or EDP card.
20. Is there a taxi stop nearby?
There are 2 taxi stops: one at West Exit (ground floor) and another one at the North Entrance (1st level).
Information contacts: (+351) 21 811 90 00/ (+351) 91 873 00 90
21. Can I take the Underground/Subway to the Shopping Centre?
You must take the Blue Subway Line to get to Colombo Shopping Centre and get off at Colégio Militar/ Luz station. We look forward to your visit! Find more here.
22. How can I get to the Shopping Centre by bus?
There are several options at your disposal:
Carris Lisbon’s Public Transport: Bus numbers 703, 729, 750, 764, 765, 767, 778 & 799
Rodoviária de Lisboa: Bus numbers 210
Vimeca/ Lisbon Transport: Bus numbers 101, 128, 132, 142, 163, & 165
Find more here.
23. Cityrama Gray Line Hop On/Hop off
Cityrama Gray Line has an itinerary - Oriente Line (Blue Line) – with a stop at Colombo Shopping Centre. Find more here.
24. Does the Centre have a place where I can park my bicycle?
You can leave it at the car parking (Blue Zone, level -1) in the area dedicated to the motorcycles.
25. Does the Shopping Centre have Car Sharing?
Yes. Hertz 24/7 area available at the car parking (Blue Zone, level -1). This service works through a mobile app. After downloading it, choose one of the available cars parked at our car parking and take the car to your destination.
26. Which are the main attractions nearby the Shopping Centre?
You can find many places to visit around Centro Colombo. You can’t miss Benfica Museum , Monsanto Forest Park, Marqueses da Fronteira Palace and Lisbon Zoo.